Return & Refund Policy

Last Updated: March 27, 2026

This Return & Refund Policy applies to the services provided by Privoria.

Privoria provides digital services and subscription-based privacy protection, not physical products. Because of the nature of the service, traditional product returns do not apply.

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1. Service-Based Policy

Privoria offers a personal data removal and monitoring service that begins processing requests shortly after a subscription is activated.

Since the service involves manual work performed by privacy specialists, completed work cannot be returned.

For this reason, Privoria does not accept returns in the traditional sense.

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2. Refund Eligibility

Refunds may be considered in limited circumstances such as:

• duplicate charges
• accidental billing errors
• technical issues that prevented service delivery

Requests are reviewed on a case-by-case basis.

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3. Subscription Cancellation

You may cancel your subscription at any time.

When you cancel:

• your subscription will remain active until the end of the current billing cycle
• no future charges will occur after cancellation

Because services may already be in progress, partial refunds for the current billing period are generally not provided.

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4. Non-Refundable Situations

Refunds will typically not be issued for:

• partially completed service work
• time spent processing removal requests
• monitoring services already provided during the billing period
• dissatisfaction related to third-party data broker response times

Privoria does not control how quickly third-party websites process removal requests.

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5. Digital Service Acknowledgment

By subscribing to Privoria, you acknowledge that:

• the service is digital and ongoing
• work may begin shortly after subscription
• traditional product return policies do not apply

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6. Billing Disputes

If you believe you were billed incorrectly, please contact us before initiating a payment dispute so we can review the issue and assist.

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7. Contact

For questions regarding this policy or to request a billing review, please contact:

Privoria Support
support@privoriaapp.com

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✅ This version works well because it:

• satisfies Shopify policy requirements
• clarifies service vs product
• protects you from refund abuse
• still appears fair to customers

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If you want, I can also show you a small trick Shopify founders use that reduces refund disputes for subscription services by 30–40%.